Rental of Private Vacation Rental, Rooms, Accommodation & Sea- and Land - Transport & Guest Services in Bali & Hamburg/Germany

TERMS & CONDITIONS

 

RATES
Accommodation & Room rental rates quoted by CV. Alam Bali Citra-Bali, are on a per night basis. Check-in time is after 4:00 PM, with check-out by 10:00 AM on the day of departure. CV. Alam Bali Citra-Bali require for some apartments a 3 night minimum stay and might sometimes one week or longer during the Christmas, New Year, Lunar New Year, Easter or Summer holidays.
Rates quoted allow for maximum occupancy of the vacation rental as shown on the web site. Additional guests may be subject to a per person, per day surcharge. Rates include salaries of all household staff, the cost of electricity, water, cleaning and gardening supplies, local taxes, and so on.


NOT INCLUDED / ADDITIONAL CHARGES
Rates do not include baggage handling, gratuities, telephone, fax and telegram charges, car rental, food, soft drinks and/or liquor, personal items and expenses, and any excessive cleaning required upon departure (such as upholstery or rug shampooing, etc).

RESERVATION & PAYMENTS
Payment of about 30% of the Rental or Booking Deposit must be received by CV. Alam Bali Citra-Bali (or his Representative Reinhold Schulz) before a Confirmation can be issued. Final payment consisting of the remaining balance must be received by CV. Alam Bali Citra-Bali in cash on the day of arrival. Failure to make the final payment on a timely basis will make reservations subject to automatic cancellation.
All rates for accommodation in Bali & Hamburg are quoted in €-Euro.

 

Handover of the Apartments

We provide bedsheets & towels for 10 € per person and there will be a 15 €/30 € charge for the final cleaning.

The Apartments will be handover between 16:00 and 18:00 pm and should be returned between 08:00 and 10:00 am, but other times could be set up –if available- but we have to charge an extra fee of 15 € for late or earlier arrival and checkout.

CHANGE OF BOOKING
A US$50 administration fee will be charged by CV. Alam Bali Citra-Bali for any change of booking after a Confirmation has been issued. Acceptance of any change is subject to approval by the Accommodation or Transport Vehicle’s owner.

CANCELLATION AND REFUNDS
Cancellation of a booking at any time may result in forfeiture of deposit(s). Refund of monies paid for accommodation and services will be made only under the following circumstances: 1.) The accommodation becomes unfit for habitation and no equivalent replacement accommodation can be obtained (this qualifies for a 100% refund); 2.) The accommodation is re-booked by another party for the period of the initial booking. If only a portion of the rental time is re-booked, a pro-rata refund will be made. Any rental payments, which qualify for a refund, whether in whole or pro-rata, will be subject to a deduction of a 15% administration fee. 3.) If the guest cancel the reservation more then two weeks before the booking period, there will be no refund at all. If the guest cancel less then two weeks before the booking period,  or “no show” the full rental fee has to be paid.

TRAVEL INSURANCE
As deposits and rental payments are not refundable after a reservation has been confirmed, we highly recommend to buy an all-inclusive travel insurance which covers all your expenses if you have to cancel your journey, need medical treatment overseas or emergency evacuation, or extra costs because of luggage delay or loss, etc.

LIABILITY
CV. Alam Bali Citra-Bali acts only as agent for the accommodation owners, suppliers and/or contractors who are providing accommodation, transport, and services. Under no circumstances shall CV. Alam Bali Citra-Bali be responsible for any loss, expense, damage, claim or injury either directly or indirectly, consequential or otherwise whatsoever, however caused or incurred, whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodations as described or substituted, or by reason of military action, revolution or acts of God, or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or accommodations herein or as substituted. If any accommodations and/or services are substituted, CV. Alam Bali Citra-Bali will act at all times in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to or better than those originally contracted. CV. Alam Bali Citra-Bali at their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind any contract for accommodations or guest services.



TERMS FOR CAR & SCOOTER RENTAL in Bali

Point 1
Valid International Driving License or National driving License required for the foreigner driver and SIM (surat ijin mengemudi yang masih berlaku) for Indonesian Citizen Driver.

Point 2
car & bike rental "all risk insurance" is available on request are including all damage waivers, theft/loss of the car or any part of it with own risk excess US $250.00 / accident (in case of accident only).

Point 3
  1. Duration rental self drive are 24-hours a day and overtime charge is US $ 5.00 per HOUR. If the renters wish to extend rental, please inform not less than 24 hours prior ending date and time.
  2. If the renters doesn’t inform for the extend rental more than 48 hours after ending date and time, the rental company has right to report to the police department that the mentioned car is lost, all risk and act taken by Police department will be the renter responsible.

Point 4
The renter will be fully responsible to any damage, theft of the car or part of it, if the car is driven not on the road (e.g. beach, field etc.).

Point 5
The renter will be fully responsible to any consequence caused by letting or giving the car to be driven by a person other than the renter in contract.

Point 6
It is not allow driving the car to outside the island without any permit by car rental Company.

Point 7
Full payment rental paid in advance by cash either in US Dollars, Euro, ID Rupiah or can be converted to other major currencies on pick up the vehicle upon signing car rental contract.

 


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